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FAQ's

Do I have to commit to a contract with any of the Hosting Plans?
  • No, there are no contracts.  We are on a month to month basis, although you can save 10% each year paying for annual services!

Can I upgrade my Hosting Plan easily?

  • There are 2 ways to upgrade your plan very easily, call Customer Service - 770-926-7930, ext. 2 for direct assistance or send a email request - service@hostatlantaservice.com let us know the plan you'd like to upgrade to and it will be taken care of.  You will then be notified by email of the completed change request.

Am I limited to a set number of email accounts?

  • No, all our Hosting Plans have unlimited email accounts.

Does Atlanta Hosting Service assist with transfers?

  • Yes we are happy to assist with transfers.  Additional costs could vary depending on specific scenarios.  If you have let your renewal lapse you maybe forced to stay with the current provider, we always work hard to accommodate your needs.

How can I control SPAM?

  • With each account we have many tools in the client Control Panel, Spam Vault is a free tool provided with all Hosting plans that aid in controlling SPAM.

What kind of support can I expect?

  • Our support team is available 24/7 with a 99% uptime guarantee or your service is free! (based on 30 days 365 days per year)

How much space will the Basic Hosting Plan accommodate?

  • The Basic Hosting Plan is 250MB, this would accommodate a website that had 200+ pages.

Can I get assistance with web design?

  • Yes.  Our sister company here>>> will assist with your website design and or has design tools available.

Where is the Site and Service Agreement??